What is the minimum amount of money for an order? The minimum amount of money for order to get the wholesale price is 150 Euro without shipping costs.
Wholesale orders below this value will not be approved.
How do I place an order? Sign in to your account, go to the product list, select the type and quantity of each product that you want to buy, and then click the "Add to Cart" (all selected items will be added to the basket).
When you are finished adding products to the cart, select Checkout. Follow the steps for payment methods, shipping methods and confirm your order.
How do I pay for the order? You may choose any method suitable for you from the available payment methods.
Where do I send my products? Your order will be shipped from our warehouse in Corfu. During the ordering process choose the shipping method of your choice.
CAUTION: Products such as gingerbeer and sausages should only be transported by courier rather than mail.
What is the shipping cost? Shipping costs depend on the weight and destination of your order. In the process of your order, you will be informed about them.
Are there any taxes and duties? If you are in the European Union do not need to pay additional costs (taxes and duties). If you are not in the European Union, please note that all shipments may be subject to import duties and taxes, which must be taken care by you once a shipment reaches your country.
Additional cost for cleanup duties is your responsibility. We have no control over these charges and cannot predict what these costs may be. For more information, please consult your tax and duties agency in your country.
We provide commercial invoice for each order.
All of our products comply with European rules regarding labels and production methods.
Is there any suggested retail price? In most of our products there is no limit to the value you may want to resell these products. There are exceptions in a few species, as producer's desire. For these products we will inform you during your order.
Can I return or exchange a wholesale order? Return conditions apply for wholesale orders and are different from those of retail. We accept returns only if the products are unused and in perfect condition. Products must be returned within 7 days of receipt, unless it is a sensitive product. We do not accept exchanges for wholesale orders.
Can I become an exclusive representative in the region? Because of the legal complexities and difficulties in controlling third party resellers we cannot commit to any exclusive agreements. However, we can make a "special arrangement" if you manage to achieve certain sales targets. Depending on the country and the region, this could be at least 2000 purchases per year.
Can I place a Private Label of my brand in your product? Not at all. These products must have the manufacturer's labels exclusively.
How can I contact you? If you have questions, please contact via email (firstname.lastname@example.org ) with our Sales Manager.
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